Privacy Policy

This Privacy Notice for Chronicle Technologies Inc. (d/b/a Chrontech Inc.) (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at gochronicle.com or any website of ours that links to this Privacy Notice.
• Download and use our mobile application (Chronicle Mobile), or any other application of ours that links to this Privacy Notice.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@gochronicle.com or via our Support Contact Page.

1. IDENTITY AND CONTACT INFORMATION

This Privacy Policy is issued by Chronicle Technologies Inc., doing business as Chrontech Inc. For any questions, concerns, or governance matters regarding this policy or your personal information, you can reach our team directly via email at support@gochronicle.com or through our Support Contact Page.

2. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

• Names and Contact Data: We may collect your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
• Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is handled and stored securely by Intuit Merchant Services.

We also automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

3. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services. This includes facilitating account creation and authentication, delivering and administering services, responding to user inquiries and providing support, sending administrative information, fulfilling and managing orders, maintaining security and preventing fraud, and protecting our overall Services infrastructure.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK:

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information:

• Consent: We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract.
• Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests without outweighing your fundamental rights.
• Legal Obligations: We may process your information where necessary for compliance with legal obligations, such as cooperating with law enforcement or regulatory agencies, or defending legal claims.
• Vital Interests: We may process your information where necessary to protect your vital interests or the safety of any person.

If you are located in Canada:

We may process your information if you have given us explicit or implied permission to use your personal information for a specific purpose. You can withdraw your consent at any time. In limited exceptional cases, we may be legally permitted under applicable law to process your information without your consent, such as for investigations, fraud detection, business transactions, or compliance with subpoenas and court orders.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in specific business situations. This includes sharing data with third-party service providers who perform services for us or on our behalf—such as secure payment processing via Intuit Merchant Services—or in connection with major corporate business transfers, such as a merger, financing, or sale of company assets.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific details regarding how we utilize these technologies and how you can manage or refuse certain tracking mechanisms are outlined in our dedicated Cookie Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal compliance requirements).

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and electronic protocols, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at support@gochronicle.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.

Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Colorado, Connecticut, or other qualifying U.S. states, you may have specific rights regarding access, correction, and deletion of your personal data under state-level consumer privacy laws.

You can exercise these rights by submitting a Data Subject Access Request (DSAR), emailing us at support@gochronicle.com, or visiting our Support Contact Page.

13. GMAIL API DATA USE

For our Gmail integration service, we do not use cookies or tracking technologies for advertising purposes. We do not share, sell, or permit third parties to use Gmail data for advertising, analytics, or any other purpose not directly required to provide the email integration features. Chronicle Mobile’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws and operational changes. The updated version will be indicated by an updated "Last updated" date at the top of this notice.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@gochronicle.com, visit our Support Contact Page, or contact us by post at:

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a Data Subject Access Request (DSAR).